Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing and using the Mamastops platform and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
2. Description of Services
Mamastops provides a B2B logistics platform for trucking companies operating across Africa. Our services include:
- Cashless fuel payment and management
- GPS tracking and fleet management
- Border clearance coordination
- Digital wallet and payment services
- Trip management and monitoring
- Electronic Proof of Delivery (EPOD)
3. User Accounts
To access certain features of our platform, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
4. Payment Terms
Users agree to pay all fees associated with services used on the platform. Payment terms, including credit facilities, are subject to separate agreements and approval. All transactions processed through our platform are subject to our payment processing terms and applicable fees.
5. User Responsibilities
Users of our platform agree to:
- Provide accurate and complete information
- Maintain the security of their account credentials
- Comply with all applicable laws and regulations
- Use the platform only for lawful purposes
- Not attempt to interfere with the platform's operation
6. Limitation of Liability
To the maximum extent permitted by law, Mamastops shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
7. Service Availability
We strive to maintain high availability of our platform but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or due to circumstances beyond our control. Check our System Status page for current service availability.
8. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our platform. Your continued use of the services after such modifications constitutes acceptance of the updated terms.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Zambia, without regard to its conflict of law provisions.
10. Contact Information
For any questions regarding these Terms of Service, please contact us at:
Email: support@mamastops.com
Phone: +260 967 295 543
Address: Lusaka, Zambia