Chat with us on WhatsApp

Terms of Service

Last updated: 10 August 2026

This document covers the Mamastops platform. Other Mamastops terms:

1. Acceptance of Terms

By accessing and using the Mamastops platform and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Services

Mamastops provides a B2B logistics platform for trucking companies operating across Africa. Our services include:

  • Cashless fuel payment and management
  • GPS tracking and fleet management
  • Border clearance coordination
  • Digital wallet and payment services
  • Trip management and monitoring
  • Digital Proof of Delivery confirmation

These services are delivered through the Mamastops web platform, our mobile applications, and the WhatsApp Business channel.

3. User Accounts

To access certain features of our platform, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment Terms

Users agree to pay all fees associated with services used on the platform. Payment terms, including credit facilities, are subject to separate agreements and approval. All transactions processed through our platform are subject to our payment processing terms and applicable fees.

5. User Responsibilities

Users of our platform agree to:

  • Provide accurate and complete information
  • Maintain the security of their account credentials
  • Comply with all applicable laws and regulations
  • Use the platform only for lawful purposes
  • Not attempt to interfere with the platform's operation

6. Limitation of Liability

To the maximum extent permitted by law, Mamastops shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

7. Service Availability

We strive to maintain high availability of our platform but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or due to circumstances beyond our control. Check our System Status page for current service availability.

8. Mobile applications

Mamastops publishes mobile applications on Google Play and the Apple App Store. Each app has its own Terms of Use and Privacy Policy, which apply in addition to these Terms of Service:

Where an app's Terms of Use and these Terms of Service conflict on the same point, the app's Terms of Use prevail for that app.

9. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on our platform. Your continued use of the services after such modifications constitutes acceptance of the updated terms.

10. Governing law

Mamastops contracts through a local entity in each country where it operates. These terms are governed by, and construed in accordance with, the laws of the country of the Mamastops entity that provides your services, without regard to its conflict-of-law provisions:

  • MAMASTOP LOGISTICS SOLUTIONS LIMITED — the laws of the Republic of Zambia.
  • Mamastops Logistics Solutions Tanzania Ltd — the laws of the United Republic of Tanzania.
  • Mamastop Logistics Solutions Ltd — the laws of the Republic of Rwanda.
  • Mamastops Logistics Solutions South Africa (Pty) Ltd — the laws of the Republic of South Africa.
  • Mamastop Logistics Solutions LDA — the laws of the Republic of Mozambique.

Where the services are provided by more than one entity, or where the responsible entity is not otherwise clear, these terms are governed by the laws of the Republic of Zambia and the courts of Lusaka, Zambia have jurisdiction. Nothing in this clause removes any right you have under the mandatory consumer or data-protection law of your own country.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at:

Email: support@mamastops.com

Phone: +260 967 295 543

Address: Lusaka, Zambia